Natasha Ace

I am a serial entrepreneur who has been running my own businesses and teaching others how to grow theirs since the age of 21.

As a neurodivergent human with ADHD, my brain is exceptional at establishing operating processes and protocols for a wide range of businesses on an international level. I believe you can run a profitable health practice without sacrificing the health and wellbeing of the humans contributing to that space.

Having grown up in the US, I now call Australia home. 

I work globally with practitioners who aspire to do great, meaningful work without burnout or fatigue.

I am skilled at identifying the needs of businesses, developing implementable processes to manage the demands of the business aspect of private practice along with the clinical aspect of private practice, regulatory compliance, clinical governance and financial administration and establishing operations that can deliver a high level of client satisfaction and clinical outcomes.

Kaye Frankcom

Kaye is a highly accomplished businesswoman and leader in the health sector. She is an endorsed clinical and counselling psychologist, consultant in-demand speaker, and trainer and has held national roles in psychology regulation and professional standards. She operated a successful group psychology practice in Williamstown, Victoria for 17 years which she recently sold.

Her psychology career has included 15 years in private practice in regional Victoria, President of the Psychologist Board of Victoria, and the Victorian appointee to the first Psychology Board of Australia in 2009. She has chaired professional practice panels and been the nominee owner of APAC on behalf of the Psychology Board of Australia. She has supervised and mentored hundreds of psychologists over 30 years of practice. She is a Fellow of the Australian Psychological Society. She is t a member of the Clinical Council of a Primary Health Care Network (PHN) and Chair of the PHN Expert Advisory Group on Mental Health. She is currently working with small and large psychology practices across Australia as a business mentor and coach and offers clinical supervision.

Her leadership resume outside psychology includes Deputy Mayor of a country city council for 3 years, membership of a Medicare Local Board, and she co-founded the first Centre against Sexual Assault established outside Melbourne over 30 years ago. She is the ‘go to’ person for her profession and continues to be instrumental in the process of establishing national standards for the psychology profession.

GAICD, B.A, B.S.W, Grad Dip. Counselling. Psych., Master Clinical Psychology, Master of Science in Medicine (Pain Management), FAPS

Learning Outcomes:

• Demonstrate advanced understanding of contemporary marketing theory and practice through concept checks, market analysis and tactical plans.

• Identify a variety of relevant sources of data to undertake a rigorous context analysis of the market.

• Create an evidence-based, ethical and innovative marketing solution that aligns with customer value.

• Communicate marketing knowledge, skills and ideas to others clearly, persuasively and credibly.

• Identify and evaluate different perspectives, value systems and contemporary trends and their impact on strategic HRM.

• Design and effectively communicate an evidence based human resource management initiative with consideration to ethical concerns.

• Apply relevant principles and frameworks to develop innovative and evidence-based solutions for complex operations management issues.

• Apply corporate governance laws, theory and techniques to professional practice in an ethical manner.

• Apply financial management theory and techniques to professional practice in an ethical manner.

• Evaluate different strategic alternatives and suggest an appropriate and ethical pathway for a business to build and sustain a competitive advantage.

• Demonstrate advanced knowledge of how strategy formulation and strategy implementation processes work in contemporary organisations.

• Examine digital marketing theory, measures and practice to create a comprehensive digital marketing audit.

• Recommend appropriate marketing strategies in a variety of marketing scenarios based on in-depth analysis of consumer behaviour within target markets.