What are your struggles in managing the administration tasks in your practice?
These are some challenges psychologists deal with when they start their own practice.
Administration tasks have been one of their biggest everyday struggles - leaving them with less time to help their clients just to focus more on what needs to be done in the office. Do you have the same struggles?
For the next 12 months, I will be offering a webinar session once a month, where we'll be talking about different topics concerning how to manage your practice on the administration side of your business including strategies and contractor and client engagement.
See calendar below to check the full list of topics assigned each month:
We discuss the community that is invested in the success of your business and how we can best serve them. It's much more than just customer service over the phone and seeing every referral a certain doctor sends.
Client Intake Journey
We discuss how the client intake journey is the foundation of client outcomes and reducing administrative overload. It's time to focus on why how to move from a sales focus to an attendance focus.
Documentation of Admin Processes
We discuss how to make your admin procedures useful, accessible, and adaptable documents that save you time and energy. Let's move you past the binder in the bottom drawer that no one looks at.
Practice Manager Key Performance Indicators
As admin team members, we don't have billable hours, but we can contribute to the practice's bottom line. We walk through some key indicators that we can have as administrators to help contribute to financial growth.
Diversity, Inclusion and Accessibility
Key things to assist your practice in actually implementing diversity, inclusion and accessibility within your practice.
We discuss the technology involved in administration.
What areas are you missing out on and where are you causing yourself more trouble than good.
We provide the tools and templates that we give our private clients.
Teaching you, the admin team, how to conduct a Medicare Audit with your practice and the clinicians.
We discuss the most time-consuming aspect of administration, communication, and how to cut out the clutter in the inbox. Learn to communicate with clinicians, admins, clients, and all other stakeholders in ways that are clear, efficient, and professional.
Social Media for Private Practice
We discuss the area of private practice that all practices are interested in but don't know where to start. Learn about the ethics, dangers, and opportunities of social media.
Client Engagement - Admin Perspective
We discuss the crucial relationship between administration and clients.
Messy emails? We discuss how to organise your emails to avoid the overwhelming feeling of seeing too many unopened messages from everyone.
Where will the webinar happen?
We will be sending you a link to join Natasha via Google Meet once you've paid for the session and receive a reminder a day before the event so you won't forget.
When will we meet?
The next session will be happening this coming 30 September 2021, Thursday, 5-6pm AEST.
Can I get a copy of the webinar after the session?
Yes, you will receive a link where you can view it a few days after the session is done.